Ours terms of sale

Price

The prices of our products are indicated in Swiss francs, Dollars and Euros. The VAT included.

Availability

All the articles are normally in stock. In case of unavailability of a product, our customer will be informed by e-mail or phone within 3 working days.

Payment

You can execute your payment of a way secured with PAYPAL or directly of your MASTERCARD/VISA or POSTCARD. You can also prepay your order by bank transfer and from reception of your payment you will receive an e-mail confirming the sending of your order.

Delivery

The products are delivered to the adress indicated in the process of order.

We deliver the products within 5 days for Switzerland and 10 days for the foreign countries. (working days).

We decline any responsability for possible delay of distribution of the foreign post offices.

The Guarantee

We would like to offer you the opportunity to try ours products in the comfort of your own home.

If you are not totally satisfied, you may return them to us within 15 days after delivery. They will be refunded or exchanged (as you want).

Return address:

FLORGETAL Sàrl PIERINA B. Swiss Cosmetic
Rue du Léman 1
CH – 1814 LA TOUR-DE-PEILZ
Switzerland

With the following information :

Name
Adress
Invoice number
Reason of return

Protection of the data

By ethics and respect for our consumers, we guarantee a total confidentiality and we confirm that their data will never be given up or sold to thirds.

Delivery adress will never be communicated.

Thank you for your trust and we hope you enjoy using our products.

If you have any questions, don't hesitate to contact us !

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